SeanMiller

About Me

Seasoned Technical Program Manager with 10 years of experience operationalizing AI systems and data platforms at enterprise scale. Expert in creating operational frameworks to drive end-to-end execution of flagship generative AI applications and foundational data platforms. Proven ability to lead cross-functional teams of TPMs and technical leads to deliver complex systems at global scale, navigating strict regulatory, privacy, and security constraints.

Strategic Technical Leadership

Highlights:
- Led Gemini-backed simulation and what-if modeling platform for Google networking leadership, combining deterministic OR with LLM inference and MLOps practices.
- Managed TPMs, analytics specialists, BI engineers, PMs, and QA teams across Google and Citi to deliver AI, analytics, and computer vision platforms under strict privacy and regulatory constraints.
- Built AI-powered side projects (CronAuth, Thrifty Trip, Criterix) with semantic search and LLM assistants, giving hands-on experience with developer ecosystems, agentic workflows, and retrieval patterns.

Core Strengths:
- AI & Governance (LLM Evaluation, Prompt Engineering, Data Privacy, MLOps, Risk Assessment, Agent Orchestration).

Technical Tools:
- SQL (Advanced), TypeScript (Angular, React, Node, Express, Next.js), Dart (Flutter), Python (FastAPI), GCP, BigQuery, Snowflake, Spark, dbt, Kubernetes/Docker, Tableau/Looker, Vertex/Gemini (LLM enablement), Supabase, Firebase.

Education

University of Oklahoma

University of Oklahoma

Master of Science (M.S.) in Applied Computing

2024 - 2025 | Norman, OK | GPA: 4.0


Coursework: Machine Learning Practice, Data Security & Networks, Cloud Computing, Data Structures, Software Engineering, Software Development for the Web, Mobile Application Development, Database Systems, Java Programming, Mathematics for Computer Science.

University of Arkansas

University of Arkansas

Bachelor of Science (B.S.) in Industrial Engineering

2011 - 2015 | Fayetteville, AR


Activities: Economics Supplemental Instructor, Engineering Recruiting Assistant, Engineering Summer Academy Mentor, Project Management Club Co-Founder, Orientation Leader, Sigma Phi Epsilon Fraternity (VP Recruitment).

Aledo High School

Aledo High School

High School Diploma

2007 - 2011 | Aledo, TX


Activities: Band - Played Trumpet, Marching (Brass Tech, Section Leader), Jazz Band. Thought I was going to be a band director.

Professional Experience

Google

Technical Program Manager, Networking Business Intelligence and AI (Chief of Staff Office)

February 2024 - Present | Dallas, TX

  • Led a team of BI engineers, sequencing work across data modeling, pipeline reliability, and executive consumption to support VP- and SVP-level decision-making in networking.
  • Acted as a central integrator between SRE, networking, data engineering, security, and finance, translating long-term infra strategy into concrete AI/analytics programs with clear milestones, risks, and dependencies.
  • Owned KPI and incident data pipelines for Google Global Networking & Infrastructure (SRE + networking orgs), including deep dives on anomalies, source-of-truth migrations, and automation of fixes for VP-level reviews.
  • Led the delivery of a simulation and what-if modeling application that runs deterministic OR models layered with Gemini inference.
  • Directed the rollout of Gemini-backed operational insights, establishing RBAC policies and data sanitization protocols to prevent leakage of sensitive infrastructure data into model context windows.
  • Architected a 'Prompt-as-Code' governance framework for internal LLM applications, implementing version control, automated regression testing for hallucinations, and deterministic retrieval pipelines to ensure data integrity for executive decision-making.
  • Instituted AI/ML operational standards (MLOps) mirroring SRE principles, defining SLOs for model latency and accuracy while establishing incident response protocols for AI system failures.

Citi

Senior Vice President, Technology Planning and Analysis

January 2023 - February 2024 | Dallas, TX

  • Managed a department of TPMs and analytics specialists, overseeing the end-to-end delivery of labor finance analytics capabilities across global personal banking and wealth technology, combining roadmap ownership with hands-on technical steering.
  • Enforced strict data governance standards and ACL policies for regulatory reporting pipelines, ensuring alignment with financial data handling requirements and internal risk frameworks.
  • Deployed a labor forecasting platform (MAE ~5%) that surfaced gaps to plan and recommended resource reallocation, directly informing multi-million dollar headcount and vendor spend decisions.

Google

Technical Program Manager, Google Home Software and Ads/Cloud Platforms

February 2019 - January 2023 | Mountain View, CA

  • Directed Nest Data Operations for computer vision, directly managing a team of project managers and QA/manual testers responsible for ground truth data pipelines powering Nest Camera ML models, balancing training data accuracy with strict privacy constraints.
  • Led the relaunch of home automation for Google Home, turning Nest's Home/Away into Google Home's automation platform.
  • Led the Privacy and Safety review board for Google Home Presence Sensing with Legal and Security, implementing consent logging, geofence obfuscation, and Wi-Fi/BLE spoofing detection to support safe, globally scalable automation.
  • Partnered with Google Security to model threat vectors for home automation, prioritizing user safety and privacy protections.
  • Directed portfolio of 70+ tools and platforms used across thousands of cloud support specialists and sales staff.
  • Served as the downstream Technical Program Manager for the core Ads platform enabling Google's response to Privacy Sandbox, 3P cookie deprecation, Android AdID removal, and iOS/Safari privacy constraints. Partnered with engineering leads to make transformed privacy-preserving signals consumable by AdTech partners and Ads systems, integrating ingestion pipelines, ML-based transformations, and infra upgrades into a coherent external-facing signal ecosystem.
  • Led the Google Analytics 4 privacy portfolio within Ads Privacy-Centric Measurement, driving cross-functional engineering, policy, and product work to align GA4 data collection, modeling, and reporting with global privacy requirements and evolving platform restrictions.

Kraft Heinz

Senior Analyst, Materials Planning

October 2017 - January 2019 | Chicago, IL

  • Led analytics and system optimization for materials planning, deploying 25+ Tableau dashboards that transformed supply chain visibility and decision-making.
  • Owned $300MM annual procurement portfolio across 1000+ SKUs and 40 vendor relationships for 15 major brands, driving cost efficiency and supply continuity.
  • Engineered automation solution (VBA + SAP Scripting) that eliminated 99% of manual forecasting labor, enabling team to focus on strategic analysis and vendor negotiations.

Phillips 66

Strategic Sourcing Analyst

January 2016 - September 2017 | Houston, TX

  • Established analytics infrastructure as Tableau administrator, building self-service reporting capabilities that enabled data-driven sourcing decisions across organization.
  • Led 8 strategic sourcing initiatives delivering $40MM in cost savings on $150MM spend through comprehensive market analysis, competitive bidding, and vendor negotiations.
  • Conducted complex contract negotiations with 10+ vendors, identifying $2MM in additional savings opportunities through data analysis and creative deal structuring.

Internships

Phillips 66

Intern, Strategic Sourcing

May 2015 - August 2015 | Houston, TX

  • Analyzed 30+ vendor proposals for $50MM procurement initiative, delivering commercial recommendations that informed strategic sourcing decisions.
  • Automated proposal data aggregation using VBA and SAP Scripting, achieving 99% efficiency gain and enabling team to focus on strategic analysis.

Delta Group Electronics

Intern, Engineering (Part-Time)

January 2014 - May 2015 (Spring and Fall Semesters) | Fayetteville, AR

  • Led 3-person engineering team driving process improvements: digitized contract workflows, built custom BOM tooling, and established quality protocols.
  • Optimized production efficiency using Arena simulation modeling, identifying and eliminating bottlenecks that improved throughput.
  • Redesigned warehouse layout through process mapping and analysis, increasing storage capacity by 30% while reducing material handling time.

Walmart

Intern, Continuous Improvement (Finance)

May 2014 - August 2014 | Bentonville, AR

  • Pioneered Tableau adoption in Global Shared Services, establishing analytics foundation and demonstrating ROI through process improvement initiatives.
  • Gathered stakeholder requirements and built interactive dashboards with supporting data warehouse infrastructure, enabling self-service analytics.

BNSF Logistics

Intern, Procurement (Part-Time)

Jan 2014 - May 2014 | Springdale, AR

  • Modernized carrier data infrastructure by migrating from Excel to MS Access database, improving data integrity and query performance.
  • Conducted outreach to hundreds of carriers to build comprehensive data repository, enabling better procurement decisions and vendor management.

Certifications

Project Management Professional (PMP)

Certified April 2021

Beyond the 9-to-5

Miller Family

Family First, Always

Son, Husband and Dad of three kids (8 and under).

Half Marathon

Half-Marathoner*

*The "no training" kind. Ran in Maine Marathon. Probably won't do it again.

Metal Band

Music

Big music fan. Was in rock/metal bands in middle school and high school.

Applied Computing

Lifelong Learner

Just finished my M.S. in Applied Computing while working full-time.

MacBook Pro Server

Home Lab Enthusiast

Running a self-hosted stack on a 2014 MacBook Pro with Ubuntu + Coolify.

Dallas Bridge

Texas Native

Arkansas → California → Texas. Each move shaped my perspective on tech, leadership, and life.